How do I Restore an iOS purchase?
iOS: Restore Purchase
Check Apple ID & Subscription Status: (might differ slightly depending on device/version)
- On your device, tap Settings, then Apple ID, then subscriptions.
- Then check to see: Which Apple ID is used? What's the next billing date? Subscription active?
Sign-In & Access Content:
- From the Welcome Screen: Tap Already a Subscriber and then Sign In
- From the Home Page: Tap the User Icon and then Sign In to Your Account
- Need Help remembering your login? Tap "Forgot Password" and enter your email. (More Help)
Welcome Screen
Home Screen:
![](https://assets.website-files.com/5d4c166c71ecaf1567b33a6f/60e4a7fa163f8a01b9dbaad4_IMG_5443635FF98A-1.jpeg)
To Restore the Purchase in the App:
- Do Not Use if you have an Account/Subscription.
- Use only if you Purchased a Subscription and Did Not Create an Account.
From the Welcome Screen:
- Tap Already a Subscriber
- Then tap Restore Purchase
From the Home Page:
- Tap the User Icon
- Scroll down to Billing
- Already a Subscriber
- Restore Purchase
- After Activation Create a New Account so you can login to any platform.
Create An Account to sign in on any platform.
1. Tap the User Icon
![](https://assets.website-files.com/5d4c166c71ecaf1567b33a6f/60e4a7fa163f8a01b9dbaad4_IMG_5443635FF98A-1.jpeg)
2. Tap Create Your Account
![](https://assets.website-files.com/5d4c166c71ecaf1567b33a6f/60e4b8e40b7caedaa31ec784_IMG_A0258A34C6E4-1.jpeg)
3. Type your First & Last Name, Apple ID Email (used to purchase this subscription), & Password.
or call 1 (800) 380 - 6330 (Monday - Friday 9 AM - 5 PM CST)