How do I Restore an iTunes/iOS purchase?
iOS: Restore Purchase
Check Apple ID & Subscription Status: (depends on your device)
- Tap Settings, Your Name, then Subscriptions. Tap Subscription to view full details.
- Tap Settings, iTunes & App Store, then Apple ID, View Apple ID, Subscriptions.
- Then check to see: Which Apple ID is used? What's the next billing date? Subscription active?
To Restore the Purchase in the App:
1. Open the app, find & tap a locked video.
2. Tap Subscribe.
3. Tap Restore Purchase at the bottom and enter your Apple ID.
Login or Create An Account to sign in on any platform.
1. Select the gear icon at the bottom and then tap Log in.
2. Tap Sign In or Create New Account
3. Enter your email, name, and password.
or call 1 (800) 380 - 6330 (Monday - Friday 9 AM - 5 PM CST)