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Account Settings & Billing
How do I get a refund?
How do I access all of my purchased content?
How do I reset my password?
How do I sign-in on a computer?
How do I update my credit or debit card?
How do I remove my saved credit card?
How do I change my Email or Password?
Why is my account on hold?
How do I add a profile picture to my account?
How do I cancel my subscription?
How do I upgrade my subscription?
How do I get an invoice or receipt of my purchase/subscription?
I paid, but never got an email to watch!
My payment failed. What do I do now?
How do I change from a monthly subscription to a yearly one & vice versa?
Coupons
When do I get charged each month for a subscription?
Account Settings & Billing
How do I access all of my purchased content?
Redeeming Coupons
How do I use a Gift Card?
How do I purchase a Gift Card?
How do I reset my password?
How do I add a profile picture to my account?
How do I sign-in on a computer?
How do I update my credit or debit card?
How do I change my Email or Password?
How do I upgrade my subscription?
How do I remove my saved credit card?
How do I get a receipt of my purchase/subscription?
I paid, but never got an email to watch!
How do I cancel my subscription?
Why is my account on hold?
How do I get a refund?
My payment failed. What do I do now?
Upgrade from a monthly to a yearly subscription?
When do I get charged each month for a subscription?