My payment failed. What do I do now?

My payment failed. What do I do now?

If your payment failed, and you did not receive a specific error on the checkout form, we recommend first contacting your bank or card provider. A blocked charge is the most common reason for payment issues, so contacting your bank may help clarify the issue. If your bank can confirm they're not blocking the charge, please contact us so we can take a look.

Account Settings & Billing

Articles in this section

My payment failed. What do I do now?

If your payment failed, and you did not receive a specific error on the checkout form, we recommend first contacting your bank or card provider. A blocked charge is the most common reason for payment issues, so contacting your bank may help clarify the issue. If your bank can confirm they're not blocking the charge, please contact us so we can take a look.

Was this article helpful?
2
of
0
found this helpful
If you can't find what you're looking for or still need help, email us at [email protected]
or call 1 (800) 380 - 6330 (Monday - Friday 9 AM - 5 PM CST)