How do I access all of my purchased content?

How do I access all of my purchased content?

Purchased content from XO Now is located at the top of the BROWSE page under “My Library” after you sign-in.

If you’re having trouble with signing in consider the following possibilities:

  • Did you sign up with a typo in your email address, or an address different than the one you’re using to sign in? Try to find the confirmation email from when you signed up to verify the address you should be using.
  • Punctuation makes a difference. If you signed up with [email protected], but are trying to sign in with [email protected], our system will not consider those the same addresses.
  • The end of your email address matters. For example, @gmail.com and @googlemail.com may be the same to Google, but our system will see them as different email addresses.

Find out how to reset your password here.

Account Settings & Billing

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How do I access all of my purchased content?

Purchased content from XO Now is located at the top of the BROWSE page under “My Library” after you sign-in.

If you’re having trouble with signing in consider the following possibilities:

  • Did you sign up with a typo in your email address, or an address different than the one you’re using to sign in? Try to find the confirmation email from when you signed up to verify the address you should be using.
  • Punctuation makes a difference. If you signed up with [email protected], but are trying to sign in with [email protected], our system will not consider those the same addresses.
  • The end of your email address matters. For example, @gmail.com and @googlemail.com may be the same to Google, but our system will see them as different email addresses.

Find out how to reset your password here.

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