How do I cancel my subscription?
To cancel a subscription:
1. Sign-in and navigate to the user dashboard via My Account.
2. From the user dashboard, click on Billing.
3. In the Billing view, locate the active subscription and click on Change Plan
4. Click Cancel Membership. Once this step is complete, the subscription will be officially canceled and you will not be charged for the subscription in future months.
If the subscription originated through an app purchase, then you must cancel through the app through which the subscription was purchased. Cancelling an in-app purchase via the web UI will not cancel your app based subscription.
or call 1 (800) 380 - 6330 (Monday - Friday 9 AM - 5 PM CST)