How do I cancel my subscription?
To cancel a subscription:
1. Sign-in and navigate to the user dashboard via My Account.
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2. From the user dashboard, click on Billing.
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3. In the Billing view, locate the active subscription and click on Change Plan
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4. Click Cancel Membership. Once this step is complete, the subscription will be officially canceled and you will not be charged for the subscription in future months.
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If the subscription originated through an app purchase, then you must cancel through the app through which the subscription was purchased. Cancelling an in-app purchase via the web UI will not cancel your app based subscription.
or call 1 (800) 380 - 6330 (Monday - Friday 9 AM - 5 PM CST)